What is the average shipping duration?
Approximately 2-4 days (excluding Sundays and local or national public holidays) depending upon your location in India.
Do you charge anything extra for shipping or for COD orders? Do I have to pay any extra tax or octroi?
No. The price that you see on the website is the price that you pay.
Do you deliver at all the locations across India?
Yes, we deliver all across the India.
Can I track my order online?
Yes. Once the order is shipped, the tracking ID is uploaded and you can track it online by logging into “my account” section.
I was not at home/office when the order arrived! What do I do?
Please call upon the number provided on the “missed you’ intimation slip. You can also call us up on +91-9872266469 or send an e-mail at firstname.lastname@example.org
What if the product is received in damaged condition?
If you think, you have received the product in a bad condition or if the packaging is tampered with or damaged before delivery, please refuse to accept the package and return the package to the delivery person. Also, please call our customer care at +91-9872266469 or email us at email@example.com mentioning your Order ID. We will personally ensure that a brand new replacement is issued to you with no additional cost. Please make sure that the original product tag and packing is intact when you send us the product back.